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Michalis Azinas

Cloud System Engineer

About Me

I am a 32 year old experienced Cloud Engineer with a demonstrated history of working in the Payments industry, IOT and Telecommunications sector. I am a highly motivated individual who is driven by success and a desire for self-improvement. I am extremely adaptable, with a positive growth mind set which enables me to embrace and lead change. I also believe that solving complex problems requires different disciplines and therefore I strongly believe in cooperation as a success tool.


Work Experience

Oct 2020 - Aug 2021
Stockholm, Sweden
Worldline Nordics

Cloud System Engineer

  • Installing, configuring and maintaining our on-premises Linux environment deployed on VMWARE.
  • Installing, configuring and further automating our Cloud environment in GCP and AWS utilizing Kubernetes, Terraform and Ansible.
  • Proactively ensuring the highest levels of systems and infrastructure availability.
  • Writing and maintaining custom scripts/cookbooks to increase system automatization utilizing chef, ansible and Terraform.
  • Utilizing prometheus to monitor our GKE clusters and ensuring high availability.
  • Payment Migrating applications to the cloud.

System Engineer

  • Application monitoring using Zabbix.
  • Scrum Master, organizing and facilitating the team's sprint meetings.
  • Payment experience in Europe, U.S, Asia from Card, IBP, 3Ds and different local payment methods.
  • Monitor and support Java applications both in the production and test environment.
  • Daily operations include customer communication, troubleshooting in Linux/Unix, DB2 SQL.
  • Deployments of applications in acceptance as well as production environment.
Oct 2020 - Aug 2021
Paphos, Cyprus
Intergo Telecom

NOC Engineer

  • Help customers where needed with API integrations, SMPP Connectivity, Plugin Troubleshooting etc.
  • Manage account creations and SMPP connections as requested by the Commercial team.
  • Manage connection troubleshooting settings and VPN Connections.
  • Escalate problems by creating tickets with upstream MNOs and Aggregators.
  • Monitor quality of traffic, monitor network congestions, bad traffic quality, network binds etc.
  • Investigate to all the cases reported by the client on the traffic quality, new feature requests, disputes, and others.
  • Offer and Apply rates and routing configurations in the system.
  • Monitor messaging delivery rates per country and apply necessary routing configurations to ensure highest message delivery.
Aug 2018 - Aug 2020
Stockholm, Sweden
Yanzi Networks

NOC Engineer

  • Monitor and Control operation of the Yanzi IoT Platform.
  • Together with the development and test/QA team continuously develop the NOC and DevOps process.
  • Maintain and deploy applications in GCP and Azure.
  • Ensure stable operation of Yanzi IoT services and cloud connectivity.
  • Handle third line technical support.
Dec 2015 - Aug 2018
Stockholm, Sweden
Digital River / Worldline

Network Operations Center Engineer

  • Monitor, troubleshoot and support applications both in the production and the acceptance environment.
  • Deploy new applications and verify the functionality both in the production and the acceptance environment.
  • Provide technical support around the payments platform to other departments.
  • Communicate with banks and partners as necessary for the payment service to operate satisfactorily.
Jun 2013 - Jul 2015
Brighton, UK
Freelance

Web Developer and Designer

  • Designing and implementing Websites and Web applications for several individuals

Tech Stack

  • OS: MacOS,Unix/Linux
  • Infrastucture as Code:Terraform
  • Monitor:Zabbix,Prometheus,Grafana
  • DBS:Db2,InfluxDb,MySQL
  • Log Mgmt: Kibana, Graylog
  • Scripting:Bash,JavaScript
  • Automation: Ansible,Chef

Skills

  • Leadership
  • Scrum
  • DevOps
  • Infrustructure as Code
  • Google Cloud Platform (GCP)
  • Amazon Web Services (AWS)
  • Agile
  • On-Call (24/7)
  • Atlassian
  • TCP/IP
  • Linux
  • IoT
  • Git
  • Vault
  • Elk Stack
  • CI/CD
  • Containerization
  • PagerDuty
  • Google Kubernetes Engine (GKE)
  • ArgoCD
  • Hashicorp
  • Rundeck
  • Grafana
  • Atlantis

References

Joakim Òˆquist

Manager, Payments Monitoring Team at Worldline

E-mail: joakim.oquist@worldline.com

Sebastian Ben Susan

Manager, Infrastucture Team at Worldline

E-mail: sebastian.ben-susan@worldline.com


Education

  • MSc Network Administration and Management
    University of Portsmouth, UK
    2014 - 2015
  • BSc Business Information Systems
    University of Brighton, UK
    2010 - 2014

Interests

  • Music Production
    Tennis Lover
    Cinephile

Languages

  • Greek (Native)
  • English (Fluent)